Arizona Title 4 Alcohol Seller-Server Training & Certification

Arizona alcohol seller-server safety training ensures that sellers and servers of alcohol understand state and local liquor laws and serve alcoholic beverages responsibly. An alcohol seller-server training program can also significantly reduce the risk and liability associated with alcohol service.

Why is Alcohol Seller-Server safety training necessary?

Alcohol safety seller-server training or certification may be required for employment to sell or serve alcohol in a state or for a business.
Alcohol responsible beverage service (RBS) training is necessary for position as a bartender since most employers require proper knoweldge and skills of alcohol service prior to employment.
Establishments that sell and serve alcohol and may require alcohol service training: bars, restaurants, hotels, taverns, night clubs, banquet halls, liquor stores, grocery stores, convenience stores and gas stations.

The goals and objectives of the Alcohol Seller-Server safety training program are:

Train and educate sellers and servers to engage in responsible alcohol service;
Spot signs of intoxication and utilize various intervention techniques;
Prevent DUIs and alcohol-related fatalities;
Stop underage sales and underage drinking;
Create safer communities and establishments where alcohol is served;
Educate owners, managers and staff on liability, state laws, and local ordinances regarding alcohol service.

Arizona Title 4 Basic Training
A Basic Certificate of Completion is required in addition to a Management Certificate of Completion for all Owners, Agents, and Managers actively involved in the day-to-day operations of the business. Basic courses can be for off-sale, on-sale or both. The Basic Title 4 training Certificate of Completion is valid for (3) three years from the completion date recorded on the certificate. Arizona liquor law does not require all employees of licensed establishments to have a Certificate of Completion for Basic Title 4 Training.

Arizona Title 4 Management Training
Liquor License Owners, Agents, and Managers actively involved in the day-to-day operations of the business are required to complete a state approved Management Title 4 Training Course prior to the issuance of a Liquor License or approval of a Management Agreement. A Basic Certificate of Completion is a pre-requisite for enrolling in and completing a Management Course. The Management Title 4 Training Certificate of completion will be valid for (3) three years from the completion date recorded on the certificate.

Arizona State-approved Title 4 Training Provider: 360training.com dba Learn2serve.com
Source: http://www.azliquor.gov/communications/trainers/trainers.cfm

Arizona Alcohol Seller-Server Training Info

Alcohol Seller-Server Training
State Contact Info
State Regulations

Arizona Title 4 Alcohol Seller-Server Training Course

Course Description
The alcohol seller-server training course provides the student with the necessary knowledge of laws regarding alcohol service and proven techniques needed to be a responsible seller of alcohol and for providing a safe environment for customers.

Audience: Employees in establishments that sell and serve alcohol in bars, restaurants, hotels, taverns, night clubs, concessions, banquet halls: bartenders, bar backs, servers and managers.

Credit Hours: 3 hrs

Course Objectives (Title 4 Basic)

After completing this course, the student will be able to:

Describe alcohol use.
Recognize the effects of alcohol.
Identify the seller's role in the enhancement of public safety.
Discuss the seller's responsibilities and obligations under the law.
Define blood alcohol concentration and how it is calculated.
Describe the effects of mixing alcohol with other drugs.
Recognize intoxicated individuals.
Refuse a sale to someone with little conflict.
Prevent disturbances in the establishment and handle difficult situations.
Check IDs accurately, and recognize clues for when an individual is using a fake ID.
Recognize second-party sales.

Course Objectives (Title 4 Manager)

After completing this course, the student will be able to:

Identify the roles and functions of the Arizona Department of Liquor Licenses and Control.
Identify the ways in which the Arizona liquor laws are enforced.
Explain the powers of the State Liquor Board.
Explain dram shop liabilities.
Describe the regulations for licensed premises.
Identify the types of liquor licenses.
Explain the requirements for management.
Identify the general business practices for on-sale liquor, handling disorderly conduct and acts of violence.
State the regulations for dealing with intoxicated customers.
Describe the regulations regarding minors.

Course Outline

Lesson 1: Introduction
Lesson 2: How Alcohol Affects the Body
Lesson 3: Recognizing Intoxicated Customers
Lesson 4: Preventing Disturbances
Lesson 5: Minors and Liability
Lesson 6: Second-Party Sales
Lesson 7: How to Refuse a Sale
Lesson 8: State Laws

End of Course Test & Certificate
At the conclusion of the course, the learner will be tested on their knowledge of the learning objectives and content. Upon successfully passing the exam with a minimum of 70%, the learner will be able to download a course certificate.

Arizona Alcohol Regulatory Agency

The Arizona Department of Liquor Licenses and Control (DLLC), authorized by Arizona Revised Statutes Title 4, is responsible for reviewing state liquor applications and issuing renewal licenses. The DLLC employs law enforcement, licensing, auditing, education, publicity, and communication to protect public safety and support economic growth through the responsible sale and consumption of liquor, and to efficiently license qualified applicants.

Arizona Department of Liquor Licenses and Control (DLLC)
800 W. Washington, 5th Floor
Phoenix, AZ 85007
Phone: (602) 542-5141
Website: http://www.azliquor.gov/

Arizona - Alcoholic Beverage Statutes, Rules and Regulations

Arizona Revised Statutes - Title 4 Liquor Laws
URL: https://www.azliquor.gov/law.cfm
Title 4 (Arizona Liquor Law) Arizona State Legislature Web Site
Title 4 (Arizona Liquor Law) - Department of Liquor "Quick Click" page
Arizona Administrative Code/Liquor Rules - Department of Liquor "Quick Click" page